Generally, the customer must pay for all water which passes through the customer’s meter. When a customer does not pay for all water metered, the cost of such water must be recovered from other customers. Because an unknown leak may cause an undue burden on individual customers, the District has adopted a Leak Adjustment Policy, which balances these interests by allowing a leak adjustment under certain circumstances. If you have had a leak that has been repaired, click here To find out if you qualify for a leak adjustment; please contact the office during normal business hours.
The Utility is run for the benefit of all present and future customers. While no customer shall be treated unfairly intentionally, no customer shall be treated in a way that compromises the interests of other current and future customers.